Resolved
Resolved

Hi all, We are currently impacted by a widespread AWS outage in the us-east-1 region, which is affecting our Secure Infrastructure Access services. This is an AWS-originated issue impacting multiple organizations, including ours. Current Impact:

  • us-east-1 region – All SIA connection types (Database, RDP, SSH) are currently unavailable.
  • us-east-1 region – User Interface is experiencing disruptions.
  • Cross-region connectivity – For AWS Attribute based policies, SSH and RDP sessions to AWS instances located in us-east-1 are failing

Our teams are actively monitoring the situation and will share updates as they become available.

Began at:

Affected components
  • Secure Infrastructure Access
    • US East (N. Virginia)
    • Canada (Central)
    • Brazil (Sao Paulo)
    • Europe (Frankfurt)
    • Europe (London)
    • Europe (Milan)
    • Middle East (UAE)
    • Israel (Tel Aviv)
    • Asia Pacific (Tokyo)
    • Asia Pacific (Mumbai)
    • Asia Pacific (Sydney)
    • Asia Pacific (Singapore)