Inability to connect to the cloud provider using Secure Cloud Access

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

Please be aware that users might encounter connect issues to cloud providers using Secure Cloud Access. Root cause identified and to be solved ASAP. We apologize for any inconvenience this is causing and appreciate your understanding.

Next Update: 15 minutes or upon earlier status change.

Thank you, CyberArk Secure Cloud Access

Began at:

Affected components
  • Secure Cloud Access
    • North Virginia (us-east-1)
    • Frankfurt (eu-central-1)
    • London (eu-west-2)
    • Canada (ca-central-1)
    • Singapore (ap-south-east-1)
    • Mumbai (ap-south-1)
    • Sydney (ap-southeast-2)
    • Tel Aviv (il-central-1)
    • UAE (me-central-1)
    • Tokyo (ap-northeast-1)
    • Sao Paulo (sa-east-1)