Partial degradation to connect to the cloud provider using Secure Cloud Access

Resolved
Resolved

This incident has been resolved.

Identified

Please be aware that some users might experience inability to connect to the cloud service provider using Secure Cloud Access. Customers that have SCA policies assigned to AD groups won't be able to connect to the cloud provider using Secure Cloud Access.

We identified the issue and will update you as as possible.

We apologize for any inconvenience this is causing and appreciate your understanding.

Thank you, CyberArk Secure Cloud Access

Began at:

Affected components
  • Secure Cloud Access
    • North Virginia (us-east-1)
    • Frankfurt (eu-central-1)
    • London (eu-west-2)
    • Canada (ca-central-1)
    • Singapore (ap-south-east-1)
    • Mumbai (ap-south-1)
    • Sydney (ap-southeast-2)