Remote Access performance degradation on alero.io is identified

Resolved
Resolved

The issue affecting the connector service on Remote Access (formerly Alero) services is resolved. We thank you for your patience and apologize for any inconvenience

Identified

CyberArk has identified a possible performance degredation and we are working to resolve this. We thank you for your patience at this time.

Began at:

Affected components
  • Remote Access and Secure Browsing Services
    • US Data Center (.IO)
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • EU Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • AU Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • CA Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • UK Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • Singapore Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • India Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • UAE Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • Israel Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • Italy Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • Indonesia Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • Japan Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • US West Data Center
      • Remote Access Service
      • Secure Web Sessions Service
      • Secure Browser Service
    • Traffic Managers