CyberArk EPM SaaS for Government Degraded Performance

Resolved
Resolved

We've fixed the issue and are monitoring the environments.

Identified

We have successfully identified the root cause affecting logins for CyberArk EPM SaaS for Government customers. Our engineering team is currently implementing a fix to restore full service.

We are monitoring the deployment of the resolution and will provide another update in 1 hour, or sooner if the service is fully restored.

Investigating

Customers using CyberArk EPM SaaS for Government may encounter login failures when attempting to access the EPM Management Console.

Our Product Engineering team is currently investigating reports of login failures affecting the EPM Console. We are treating this with the highest priority and are actively working toward a resolution.

Next Update: We will provide a follow-up status update in 1 hour, or sooner if new information becomes available.

Began at:

Affected components