EPM SaaS Service Disruption Impacting Policy Service Updates to Agents

Resolved
Resolved

We identified and resolved an issue affecting the delivery of certain policy updates to EPM agents. The fix has been successfully deployed, and all pending policy changes, including those created prior to the update - are now being delivered as expected.

Began at:

Affected components
  • Endpoint Privilege Manager
    • USA
      • Dispatcher NA
      • NA107
      • NA108
      • NA109
      • NA110
      • NA111
      • NA112
      • NA113
      • NA114
      • NA115
      • NA116
      • NA117
      • NA118
      • NA119
      • NA120
      • NA121
      • NA122
      • NA123
      • NA128
      • NA132
      • NA133
      • NA134
      • NA135
      • NA136
      • NA137
      • NA148
      • NA156
      • NA157
      • NA158
      • NA159
      • NA160
      • NA161
      • NA163
      • NA168
      • NA170
      • NA171
      • NA172
      • NA173
      • NA177
      • NA180
      • NA181
      • NA182
      • NA183
      • NA184
      • NA186
      • NA188
      • NA190
      • NA193
      • NA194
      • NA197
      • NA198
      • NA199
      • NA202
      • NA203
      • NA204
      • NA206
      • NA207
      • NA220
      • NA221
      • NA222
      • NA223
      • NA224
      • NA225
      • NA226
      • NA227
      • NA228
      • NA229
      • NA230
    • EU
      • Dispatcher EU
      • EU106
      • EU124
      • EU131
      • EU140
      • EU145
      • EU155
      • EU162
      • EU164
      • EU165
      • EU166
      • EU167
      • EU169
      • EU187
      • EU191
      • EU192
      • EU200
      • EU208
      • EU219
      • EU232
    • IT
      • Dispatcher IT
      • IT178
      • IT179
      • IT216
    • CH
      • Dispatcher CH
      • CH195
    • UK
      • Dispatcher UK
      • UK125
      • UK143
      • UK149
      • UK174
    • AU
      • Dispatcher AU
      • AU126
      • AU138
      • AU151
      • AU185
    • CA
      • Dispatcher CA
      • CA127
      • CA139
      • CA150
      • CA176
    • IN
      • Dispatcher IN
      • IN129
      • IN141
      • IN146
      • IN152
      • IN175
    • JP
      • Dispatcher JP
      • JP130
      • JP142
      • JP153
    • SG
      • Dispatcher SG
      • SG144
      • SG147
      • SG154
    • AE
      • Dispatcher AE
      • AE205
    • FedRAMP | Government
      • EPM Dispatcher
      • NA01
      • NA02