CyberArk-Idaptive Cloud Service Advisory - Investigating mobile device, IBE and EndPoint Agent enrollment issue

We have confirmed the implemented solution has fixed the initial URL lookup service issue. This incident is now resolved.

A solution has been implemented to fix the initial URL lookup service issue. We are currently monitoring the service.

We are continuing to identify a solution for the initial URL lookup service issue.

We have identified the issue affecting first time enrollments to be related to our initial URL lookup service. We are currently identifying a solution.

We are continuing to investigate this issue and will provide an update as soon as more information is available.

CyberArk-Idaptive Support is currently investigating a potential service issue on mobile device, Internet Browser Extension, and Endpoint agent enrollments. We will provide another update as soon as more information is available.