CyberArk Alero services performance degradation on US Data Center (.IO) - Remote Access, Secure Web Sessions, Secure Browser services

Resolved
Resolved

The issue affecting the Remote Access, Secure Web Sessions and Secure Browser services on Alero US Data Center (.IO) is resolved. We thank you for your patience and apologize for any inconvenience.

Recovering

Services on the US Data Center (.IO) are back to full functionality. We continue to actively monitor the services closely.

Identified

The service interruption to Alero services on our US Data Center (.IO) has now subsided. We continue to monitor the situation closely to ensure stability.

Investigating

We appreciate your patience while we investigate an issue affecting all CyberArk Alero services on the US Data Center (.IO). We will report back here as soon as more information is available. Please do not hesitate to contact support by email at support@cyberark.com or by visiting the customer community, https://cyberark-customers.force.com/

Began at:

Affected components