Privilege Cloud - RDS upgrade in Frankfurt region is taking more than expected

Resolved
Resolved

This incident is now resolved. All services are now functioning per normal service operations.

Recovering

A fix has been implemented. We continue to monitor the service closely as functionality returns to normal.

Identified

CyberArk has identified a possible issue within an RDS in Frankfurt region that's undergoing upgrade; until resolved, customers might experience an impact to login functionality. We are working to resolve.

Began at:

Affected components