CyberArk-Idaptive Cloud Service Advisory - T-Mobile SMS Delivery Delay or Failure

This incident has been resolved.

Our provider for SMS messaging is seeing successful SMS delivery to T-Mobile and Metro by T-Mobile devices for the past 2 hours. Our teams are monitoring the situation and we will continue to provide more updates when the issue is fully resolved.

Our provider for SMS messaging is currently experiencing partial service degradation delivering to T-Mobile devices. As a result, our customers may be experiencing SMS delivery delays or failure to T-Mobile devices. Our teams are monitoring the situation and escalating with our partner to resolve the degradation. We will continue to provide more updates when the issue is fully resolved.