Alero services performance degradation on Remote Access (Self Hosted, AU Region) Service was identified

The performance degradation affecting Self-Hosted connectors in Australia and surrounding areas has been successfully resolved. Our engineering teams have implemented a fix, and all systems have returned to normal operating parameters. We will continue to monitor performance closely to ensure ongoing stability.

Thank you for your patience and cooperation while we worked to resolve this issue.

Details: Our technical teams are continuing to investigate the performance degradation affecting Self-Hosted connectors in Australia and surrounding areas. Mitigation efforts are underway, and we remain focused on restoring optimal performance as quickly as possible.

Thank you for your continued patience.

Next Update: Within 30 minutes, or sooner if a significant status change occurs.

CyberArk has identified a potential performance degradation affecting Self-Hosted connectors for users located in Australia and its surrounding areas. Our technical teams are actively investigating the root cause and working to restore full functionality as quickly as possible.

Impacted Components: CyberArk Self-Hosted Connectors Impacted Region: Australia and the surrounding region

We appreciate your patience and apologize for any inconvenience caused.

Next Update: Within 30 minutes, or sooner if a significant status change occurs.