Resolved incident: SIA - Identity Security Login Issues for ISP customers via UI.

Resolved
Resolved

This incident has been resolved.

Identified

CyberArk has identified an issue that might impact login functionality via the UI only for ISP customers. SIA Public API is not impacted. RDP, SSH and Database connections are not impacted. We are working to resolve.

Began at:

Affected components
  • Secure Infrastructure Access
    • US East (N. Virginia)
    • Canada (Central)
    • Brazil (Sao Paulo)
    • Europe (Frankfurt)
    • Europe (London)
    • Europe (Milan)
    • Middle East (UAE)
    • Israel (Tel Aviv)
    • Asia Pacific (Tokyo)
    • Asia Pacific (Mumbai)
    • Asia Pacific (Sydney)
    • Asia Pacific (Singapore)