Service Notification: Secure Infrastructure Access (SIA) Service Investigation

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Updated

We are currently investigating an issue preventing users from establishing connections through SIA for Databases, in eu-central-1 specifically on ZSP flow. Our engineering team is working to restore full service availability.

Next update: 60 minutes or sooner if new information becomes available.

Investigating

We are currently investigating an issue affecting SIA. The scope and impact are still being determined, and additional time is required to complete the investigation. Our engineering team is actively analyzing the situation to identify the root cause and restore normal functionality.

Impact: An issue has been detected, but the full impact has not yet been established. Further details will be provided as the investigation progresses.

Next update: 45 minutes or sooner if new information becomes available.

Began at:

Affected components