Privilege Cloud - Identity Services login issues in sa-east-1 (sao paulo) region

Resolved
Resolved

This incident is now resolved. All services are now functioning as per normal service operations

Recovering

The core issue on the Identity has been fixed, and we are monitoring recovery.

Identified

We've confirmed there is a problem, we're working to resolve it.

Investigating

Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for sa-east-1 (sao paulo) region.

Our engineers are currently investigating a service degradation issue.

Next Update: 60 minutes or upon earlier status change.

Began at:

Affected components