Users cannot establish connections on all protocols (either ZSP or Vaulted)

Resolved
Resolved

Issue is resolved

Recovering

The issue was identified and the team is working on a fix

Investigating

Service Notification: Secure Infrastructure Access (SIA) Connection Service Outage

We are currently investigating an issue in authentication flow that is preventing users from establishing connections through SIA across all protocols and accessing the UI. Our engineering team is working to restore full service availability.

Impact: Users are unable to connect through SIA using any supported protocol.

Next update: 60 minutes or sooner if new information becomes available.

Began at:

Affected components