Possible Performance Degradation to access EPM SaaS from the West-coast (USA)

Resolved
Resolved

The issue affecting EPM SaaS services performance from the West-coast (USA) has been resolved. We thank you for your patience and apologize for any inconvenience.

Recovering

Due to an issue with an underlying service that runs EPM SaaS, the access into the service between 21:01 and 23:08 UTC had a possible performance degradation. A fix has been implemented and we are monitoring the service.

We apologize for the inconvenience that this may have caused.

Began at:

Affected components
  • Endpoint Privilege Manager
    • USA
      • Dispatcher NA
      • NA107
      • NA108
      • NA109
      • NA110
      • NA111
      • NA112
      • NA113
      • NA114
      • NA115
      • NA116
      • NA117
      • NA118
      • NA119
      • NA120
      • NA121
      • NA122
      • NA123
      • NA128
      • NA132
      • NA133
      • NA134
      • NA135
      • NA136
      • NA137
      • NA148
      • NA156
      • NA157
      • NA158
      • NA159
      • NA160
      • NA161
      • NA163
      • NA168
      • NA170
      • NA171
      • NA172
      • NA173
      • NA177
      • NA180
      • NA181
      • NA182
      • NA183
      • NA184
      • NA186
      • NA188
      • NA190
      • NA193
      • NA194
      • NA197
      • NA198
      • NA199
      • NA202
      • NA203
      • NA204
      • NA206
      • NA207
      • NA220
      • NA221
      • NA222
      • NA223
      • NA224
      • NA225
      • NA226
      • NA227
      • NA228
      • NA229
      • NA230
      • NA234
      • NA237
      • NA235
      • NA241
      • NA236
      • NA242
      • NA243
    • EU
      • Dispatcher EU
      • EU106
      • EU124
      • EU131
      • EU140
      • EU145
      • EU155
      • EU162
      • EU164
      • EU165
      • EU166
      • EU167
      • EU169
      • EU187
      • EU191
      • EU192
      • EU200
      • EU208
      • EU219
      • EU232
      • EU239
      • EU240
    • IT
      • Dispatcher IT
      • IT178
      • IT179
      • IT216
      • IT238
    • CH
      • Dispatcher CH
      • CH195
    • UK
      • Dispatcher UK
      • UK125
      • UK143
      • UK149
      • UK174
      • UK196
      • UK210
    • AU
      • Dispatcher AU
      • AU126
      • AU138
      • AU151
      • AU185
    • CA
      • Dispatcher CA
      • CA127
      • CA139
      • CA150
      • CA176
      • CA211
    • IN
      • Dispatcher IN
      • IN129
      • IN141
      • IN146
      • IN152
      • IN175
    • JP
      • Dispatcher JP
      • JP130
      • JP142
      • JP153
    • SG
      • Dispatcher SG
      • SG144
      • SG147
      • SG154
      • SG201
    • AE
      • Dispatcher AE
      • AE205
    • BR
      • Dispatcher BR
      • BR233
    • FedRAMP | Government
      • EPM Dispatcher
      • NA01
      • NA02
      • NA03
      • NA04
      • NA05
      • NA06