Manage SIA ACP (Access control policies) policies disruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We are currently experiencing an issue affecting the ACP page and policies management APIs for tenants who manage policies in ACP. Our engineering team is actively investigating and working to restore full functionality.

Impact: SIA admins unable to access or manage SIA policies through ACP.

Important notes:

  1. End users are not being affected and SIA connections remain fully operational.
  2. Tenants who manage policies via SIA "Recurring access policies" are not affected.

Next update: 60 minutes or sooner if new information becomes available.

Began at:

Affected components
  • Secure Infrastructure Access
    • US East (N. Virginia)
    • Canada (Central)
    • Brazil (Sao Paulo)
    • Europe (Frankfurt)
    • Europe (London)
    • Europe (Milan)
    • Middle East (UAE)
    • Israel (Tel Aviv)
    • Asia Pacific (Tokyo)
    • Asia Pacific (Mumbai)
    • Asia Pacific (Sydney)
    • Asia Pacific (Singapore)
    • FedRAMP | Government