Intermittent SIA Single Sign‑On (SSO) Degradation
We've now resolved the incident. Thanks for your patience.
It appears that the fix has resolved the issue, and we are no longer detecting any problems. We will continue to monitor closely, and if the situation remains stable, we will proceed with closing the incident.
A fix has been implemented and we are monitoring the results.
We will continue to monitor in the next hours, and update.
We are continuing to investigate this issue.
We are currently investigating an intermittent issue affecting the Single Sign‑On (SSO) service used by SIA affecting RDP, SSH and DB. While some SSO attempts may succeed, others are failing unexpectedly.
If you encounter an SSO failure, you can still establish a connection by performing a full authentication (manual login). Our engineering team is working to stabilize the service and restore consistent SSO functionality.
Impact: Users may experience sporadic failures when authenticating through Single Sign‑On. Full authentication remains available as a reliable workaround.
Next update: 60 minutes or sooner if new information becomes available.
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Secure Infrastructure Access
- Europe (Frankfurt)
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