SSO service is degraded for some customers in us-east-1
We've now resolved the incident. Thanks for your patience.
Service Notification: Secure Infrastructure Access (SIA) Single Sign‑On (SSO) Service Degradation for some customers in us-east-1
We've identified an issue affecting the Single Sign‑On (SSO) service used by SIA. As a result, users may be unable to authenticate using SSO and may need to complete full authentication to establish connections. Our engineering team is working to restore normal authentication functionality.
Some customers within the us-east-1 region may be affected.
Impact: Users may be unable to generate a Single Sign-On token. Connections can still be established, but only through full authentication.
Next update: 60 minutes or sooner if new information becomes available.
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Secure Infrastructure Access
- US East (N. Virginia)
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