Privilege Cloud - Vault email notification issues in Canada region

Resolved
Resolved

This incident has been resolved.

Recovering

A fix has been implemented and we are monitoring the results.

Updated

CyberArk has identified a possible root cause for the issue, that might impact email notification functionality in Canada region. We are working to resolve. Next Update: 2 hours or upon earlier status change

Updated

CyberArk has identified a possible root cause for the issue, that might impact email notification functionality in Canada region. We are working to resolve. Next Update: 60 minutes or upon earlier status change

Updated

CyberArk has identified a possible root cause for the issue, that might impact email notification functionality in Canada region. We are working to resolve. Next Update: 60 minutes or upon earlier status change

Updated

CyberArk has identified a possible root cause for the issue, that might impact email notification functionality in Canada region. We are working to resolve. Next Update: 60 minutes or upon earlier status change

Updated

CyberArk has identified a possible root cause for the issue, that might impact email notification functionality in Canada region. We are working to resolve. Next Update: 30 minutes or upon earlier status change

Identified

CyberArk has identified a possible root cause for the issue, that might impact email notification functionality in Canada region. We are working to resolve.  Next Update: 30 minutes or upon earlier status change

Updated

We are actively investigating the issue. Next Update: 30 minutes or upon earlier status change

Updated

We are actively investigating the issue. Next Update: 30 minutes or upon earlier status change

Updated

We are continuing to investigate this issue. Next Update: 30 minutes or upon earlier status change

Investigating

CyberArk is investigating a possible issue that might impact email notifications functionality in Canada region. Customers may currently not receive email notifications from their Backend Vault server. Next Update: 30 minutes or upon earlier status change

Began at:

Affected components