Idaptive Cloud Service Advisory - AWS Service Degradation

Resolved
Resolved

Engineers have confirmed that full Service availability has been restored to all AWS pods. This incident is now mitigated.

Recovering

Starting at approximately 2:31p PST, Idaptive customers with tenants on AWS pods may experience degraded performance due to a global outage for route53 DNS hosted by Amazon Web Services. We will update as soon as we have additional details.

Began at:

Affected components
  • Identity Cloud
    • Americas
      • pod1001 US East
      • pod1004 US East
      • pod3001 US East
      • pod1101 US West
      • pod1401 Canada
    • APAC
      • pod1301 APAC
      • pod1303 APAC
    • EMEA
      • pod1201 EMEA